About Us: Woman owned & operated!

• Please arrive no earlier than 5 minutes prior to your scheduled session.

• If you arrive more than 5 minutes early, please wait in your vehicle to allow the previous client time to wrap up their spa experience.

Arriving late doesn't allow our consultants to give the level of service we strive for with every client. 

• Please Text us at your earliest convenience if you think you will be arriving late.

• Your service will end at scheduled time to prevent delays for next guests.  

Thank you for understanding.

• If the session is for HIFEM, Slimming or Cellulite and can not be completed due to required session length, the client will be responsible for a late cancel fee and will have to reschedule their session so we do not inconvenience the remainder of clients that day. 

All Appointments require a credit card for reservation. 

• We require 24 hours notice if you must cancel an appointment. 

• Late cancellations will be charged a $50 late cancel fee.

•  Habitual issues will require a $50 deposit to pre-book an appointment. This will be either held on your account for multiple appointment dates or put towards your sessions cost.

• If client needs to reschedule their appointment to another day/time within 12 hours of original appointment, there will be a $25 fee accrued for a late rescheduling fee.

Appointments cancelled 

with less than 24 hours notice 

will incur a $50 cancellation fee.

If you are 15+ minutes late for your appointment without notice, you will be charged for your service and need to reschedule for another day.

 This is in consideration of the next client and their scheduled start time.

All purchases expire 1 year from said purchase date with the exception of monthly memberships.

 Memberships expires one month from purchase date.

We accept:

• All major credit cards
• Debit cards
• CareCredit 
• FSA-Flex Spending Accounts
• Cash in exact amounts 

We do not keep cash on hand at 

R3 CryoSpa.

• We do not accept partial payments.
• Prices are subject to change at any time, without notice. 
• Gratuity is greatly appreciated but never expected. 

It may be added at check out if you would like, just mention you'd like to leave a tip.

•  Feng Shui Red Envelopes are available if you'd like to leave cash.

Your business is greatly appreciated.

You may use your gift card by presenting it for payment when making a purchase. 

• This is not a credit/debit card and has no implied warranties. 
• R3 CryoSpa is not responsible for lost, stolen or damaged cards or any unauthorized card use. 
• This card is redeemable for purchases only. 
• Unused value remains on card and can not be redeemed for cash except where required by law. 
• Gift cards, like all purchases, expire one year from date of original purchase.

Due to us being a very small business:

All refunds will be given as 

In Store Credit and must be used 

within a year from original purchase. 

No Exceptions.

• You may utilize the unused funds for the 15+ variety of modalities for yourself and we are sure there are options you will love. 
• Share your unused sessions with Family, Friends, Etc.
• Monthly Membership Sessions must be used within the month and may not be shared with other clients.
• Purchase Gift Cards. 
• Gift Cards purchased this way will expire a year from the original purchase.