About Us: Woman owned & operated!

• Please text us up to 5 minutes prior to your scheduled session and wait in your vehicle. 
• We will notify you when we will meet at at the door to take your temperature. 
• If the door is locked, it means we're with another client and will be with you shortly. Again, please text us and we will let you know when to approach the door. 
• We do this for everyones safety in these extremely difficult times.

Arriving late doesn't allow our consultants to give the level of service we strive for with every client. 

• Please Text us if you will be late.
• If you arrive late, your session will still end on time in consideration of the next client. We are usually able to accommodate an arrival of no more than 10 minutes late, and will complete the session with the allotted time left.
• If the session is for Slimming, Toning or Cellulite and can not be completed due to required session length, the client will be responsible for a late cancel fee and will have to reschedule their session so we do not inconvenience the remainder of clients that day. 

We understand life happens but would like to ask for a minimum of 24 hours notice if you need to reschedule or cancel your session time. 

We will allow a 1x reschedule at no charge.

• We ask this so we can make sure to contact those on our waiting list and give them the opportunity to book with us and receive the care needed.
• We reserve the right to require pre-payment, deposit or card on file for repeat late cancel, no show or reschedule.

Appointments cancelled with less than 24 hours notice will incur a $75 cancellation fee and a deposit can be required for you to book in the future.

If you are 15+ minutes late for your appointment without giving notice, you will lose your session time and be charged a $100 fee for no call/no show. We can require a deposit for your next session to be rescheduled. This is in consideration of the next client and their scheduled start time.

All purchases expire 1 year from said purchase with the exception of monthly memberships & Whole Body Cryotherapy- where a week package must be used in 7 days from purchase and a month package expires one month from purchase date.

We accept:

• All major credit cards
• Debit cards
• FSA-Flex Spending Accounts
• Cash in exact amounts (We do not keep cash on hand at R3 CryoSpa.)
• No Credit Check Financing for Package.
• We do not accept partial payments.
• Prices are subject to change at any time, without notice. 
• Gratuity is greatly appreciated but never expected. It may be added at check out if you would like, just mention you'd like to leave a tip.
•  Feng Shui Red Envelopes are available if you'd like to leave cash.

Your business is greatly appreciated.

You may use your gift card by presenting it for payment when making a purchase. 

• This is not a credit/debit card and has no implied warranties. 
• R3 CryoSpa is not responsible for lost, stolen or damaged cards or any unauthorized card use. 
• This card is redeemable for purchases only. 
• Unused value remains on card and can not be redeemed for cash except where required by law. 
• Gift cards, like all purchases, expire one year from date of original purchase.

Due to us being a very small business:

All refunds will be given as In Store Credit and must be used within a year from original purchase. 

No Exceptions.

• You may utilize the unused funds for the 15+ variety of modalities for yourself and we are sure there are options you will love. 
• Purchase Gift Cards. 
• Share your unused sessions with Family, Friends, Etc.
• Monthly Membership Sessions must be used within the month and may not be shared with other clients.